Contact us
A:
Studio 1, Earlscourt Industrial Estate Churchtown Dublin D14R8K0 Ireland

 

Roxluna jewellery is made using the highest quality materials, precious and semi-precious gemstone. As with any fine jewellery it needs to be looked after and put back into the pouch or box it arrived in when it’s not being worn or a lined jewellery box. With our necklaces, we advise that you find somewhere safe to hang & separate from other items so that they don’t become tangled. We also advise keeping all jewellery away from extreme heat, perfume, lotions and always remove before exposure to water.

GOLD FILLED CARE.

Gold filled, otherwise known as (rolled gold) has a real layer of thick 14ct gold which prevents tarnishing. Chemical cleaners or clothes are not suitable for gold filled jewellery. The best way to clean is in warm soapy water, rinse well to remove soap and dry thoroughly with a very soft cloth to remove any oil build up. This will also help minimise scratches on the surface of the gold. You can also use a small amount of toothpaste to clean your jewellery. Rub the toothpaste onto the surface with your hands to remove the buildup then rinse and dry well and warm water. Although gold filled jewellery is quite resistant to moisture we still recommend to take it off prior to showering or exercising. Excessive cleaning and polishing is also not recommended. Please remove or take care of any stones or gems on your item.

CARING FOR SOLID GOLD.

Please note this does not cover solid gold pieces with gemstones or diamonds, specialist cleaning is recommended for this. Solid gold needs very little care but will still need to be cleaned every few months due to the build up of residue from skin contact, perfumes, lotions etc. Place in a bowl of warm water with a little mild detergent. Leave to soak for a minute then with a very soft brush carefully work away any build up, be careful not to scratch the surface! Rinse well in clean water and dry immediately with a soft polishing cloth. 

GOLD VERMEIL CARE.

Gold vermeil is plated sterling silver. Only a small selection of our jewellery is vermeil. Sterling silver is an excellent base precious metal to hold gold plating but please note that gold vermeil jewellery will lighten naturally over time and can not get wet.  Please clean with a very soft untreated polishing cloth. Remove before any kind of exposure to moisture, putting on lotions, spraying perfume or extreme heat. Please also note that vermeil (rings in particular) will usually tarnish slightly as the base metal is sterling silver which there is no prevention for, unfortunately.

STERLING SILVER CARE

As with most precious metals, sterling silver tarnishes naturally but is actually less likely when worn regularly. Clean your silver jewellery in warm soapy water, ensuring that it is rinsed thoroughly and dried before storing. Alternatively, polish your silver jewellery with a soft cloth or gentle silver cleaner. Please place back in the bag or box provided when it’s not being worn and keep away from moisture, harsh chemicals, lotions and extreme heat.

GEMSTONES & CRYSTAL CARE.

Some gemstones such as opal, pearl and turquoise are fairly porous and should not be immersed in water. Gemstone hardness is based on a standard called the Mohs scale, where the higher the Mohs scale number, the harder the stone and the lower the Mohs scale number, the more susceptible the stone is to scratching, chipping, and breaking. Please take this into consideration and take care of your gemstones. This also goes for crystal, especially raw crystal which is porous. Always remove before exposure to water. NB. washing hands, please dry hands thoroughly before placing gemstone rings back on hands.

 

Please always take care not to drop, scratch or crush your jewellery. We cannot take responsibility for natural wear and tear or carelessness. Please treat your Roxluna jewellery with respect to ensure longevity in your wardrobe!